
AI Agents Are a New Identity Class. Treat Them Like One
Every agent touching your inbox, files, and calendar is a non-human user with credentials and blast radius. Most orgs provision them like scripts and hope for the best.
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Practical writing on productivity, AI, and building software.

Every agent touching your inbox, files, and calendar is a non-human user with credentials and blast radius. Most orgs provision them like scripts and hope for the best.

Memory, not model size, decides whether an agent finishes a task or loops forever. Here's how planning, working memory, and retrieval actually fit together.

Mailboxes, files, and calendars are structured, timestamped, and permissioned — which is why naive vector search fails on them. Here's a retrieval design that works.

A practitioner's guide to when LLM-based forecasting earns its keep and when it's confidently extending a trend line into thin air.

A concrete walkthrough of Tamaton's inbox triage agent: how 84 unread messages become a ranked queue with searches run, drafts written, and calendar holds already placed.

Averaged benchmark scores hide the subgroup failures that break real workflows. Here's how to build disaggregated, reproducible evals for triage, summaries, and spreadsheets.

Chasing the single 'best' LLM is a losing game. Here's a practical framework for routing each task — code, extraction, drafting, reasoning — to the model that actually fits.

Reasoning models solved 'can it answer.' Agentic training moved the hard part to 'can it act reliably' — and that shift changes how everyday work gets done.

Confident guessing is the most expensive failure mode in AI workflows. Here's how surfaced confidence and cited sources turn inbox triage and search into something you can actually trust.

Enterprises can't deploy agents they can't review. Email threads already give every agent action a timestamped, human-readable, forwardable paper trail.

Clever prompts don't make agents accurate — verified, fresh sources do. Here are the grounding architecture patterns that keep AI agents honest.

For classifying, routing, and summarizing email, a small fast model usually beats a frontier one on cost and latency. Here's how to choose per task instead of per vendor.
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