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The Real Origins of AGI
By Norman Paulsen - Tue, 28 Nov 2023 14:47:44 GMT
Artificial Intelligence
The rapid adaption of generative AI shows humanities fascination with and curiosity of the unknown. But are tools like ChatGPT 4 and Llama 2 really the beginning of a true artificial general intelligence?
Is remote work good for your business?
By Norman Paulsen - Mon, 27 Nov 2023 15:31:52 GMT
Leadership
If remote work is so good for us, why should we ever return to the office?
The Rise of Site Reliability Engineering
By Alice Liddell - Thu, 23 Nov 2023 19:20:00 GMT
Software Engineering
Site Reliability Engineering (SRE) is a discipline that focuses on redundancy, resiliency, and performance of software engineering, application infrastructure and operations with a tip of the hat to Toyota's six sigma practices.
Understanding Big O
By Johnny Wolfgang - Mon, 13 Nov 2023 14:53:35 GMT
Software Engineering
Big O notation is a critical mathematical concept used in computer science to describe the performance or complexity of an algorithm, specifically in terms of time complexity and memory usage.
A Content Delivery Network (CDN) on a Budget
By Alice Liddell - Sun, 12 Nov 2023 19:50:38 GMT
Budget
Create a content delivery network (CDN) of your own, reduce your server bandwidth, and improve website performance for just $5 a month.
To Outsource or Build an I.T. Organization in House
By Norman Paulsen - Sun, 12 Nov 2023 16:13:36 GMT
Learning
Meet the MSP. An MSP, or Managed Service Provider, is a company that remotely manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model.
Leading in the Age of AI
By Norman Paulsen - Sat, 11 Nov 2023 20:00:55 GMT
Leadership
Every role is ripe for disruption in the broadening world of generative AI. Everyone is asking themselves how will my role be different going forward?Leaders are no different.
What Does IVR Success Sound Like
By Norman Paulsen - Sun, 08 Nov 2020 18:02:30 GMT
Customer Service
Do not lose out on sales because of a bad IVR experience. Know the channel and measure success. How to track IVR flows and conversions to optimize sales.
Are We Seeing the Fall of AWS?
By Alice Liddell - Sat, 11 Nov 2023 17:56:27 GMT
SaaS
AWS offers over 200 services, creating a new challenge in managing this complexity for both AWS and its customers. IS AWS prepared?
The Rise of Software as a Service (SaaS)
By Johnny Wolfgang - Sat, 11 Nov 2023 16:09:03 GMT
SaaS
A brief overview of software as a Service, a reflection of its historical roots and where we expect to see it grow in the future.
36 Hour Deployment
By Norman Paulsen - Sun, 08 Nov 2020 18:02:30 GMT
DevOps
Containers are designed to be easy to scale and quick to replace, yet some find it difficult in practice. Check out this horror story from the field dealing with a 36 hour deployment.
What is Leadership
By Norman Paulsen - Sun, 08 Nov 2020 18:02:30 GMT
Leadership
We all have our own thoughts on what leadership is, but are you ready for this common managerial interview question? Do you know your leadership style?
Don't let Outside Queues Hurt Your Business
By Norman Paulsen - Sun, 08 Nov 2020 18:02:30 GMT
Customer Service
Winter is coming and in this new normal, you don't want to leave your customers standing out in the cold. Upgrade your queue digitally today.
COVID, Black Lives Matter, and Purpose
By Norman Paulsen - Sun, 08 Nov 2020 18:02:30 GMT
Leadership
Now that we have launched our new business, we take this moment not to celebrate but to reflect and rededicate to our corporate purpose.
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