
Evaluating AI Agents on Multi-Step Office Tasks
Single-turn benchmarks miss what matters. Here's a practical eval harness for agents that move data across email, docs, sheets, and calendar.

Single-turn benchmarks miss what matters. Here's a practical eval harness for agents that move data across email, docs, sheets, and calendar.

A practical framework for routing tasks to small, fast models or frontier reasoning models based on latency, cost, and failure cost.

A quantitative look at how context window limits quietly degrade agent performance on email threading and document synthesis—and what to do about it.

Stop defaulting to the largest frontier model. Use a cost-latency-quality matrix to route each task to the right LLM and cut spend without hurting output.

A concrete eval rubric for email AI — measuring intent precision, action safety, and hallucinated commitments — plus test cases you can run today.

Frontier models aren't always the answer. For inbox and search work, routing to small fine-tuned models is quietly becoming the default architecture.

A concrete eval methodology for action-taking agents: measure task success, failure recovery, and over-action risk before you hand over the keys.

Memory isn't one feature. A practical breakdown of episodic, semantic, and working memory for AI agents — and how to wire them into real workflows.

LLMs reason poorly over raw grids because cells lose their meaning. Here's why ai spreadsheet analysis breaks down — and how structure fixes it.

Public benchmarks rarely predict real performance. Here's how to build a task-specific eval harness from your own emails, docs, and spreadsheets.

The context window is a scratchpad, not storage. Here's how to architect external memory layers for durable, reliable agent state.

A diagnostic framework for the quiet retrieval failures that degrade RAG quality — from chunking strategy to embedding mismatch.
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