
AI Agents Are a New Identity Class. Treat Them Like One
Every agent touching your inbox, files, and calendar is a non-human user with credentials and blast radius. Most orgs provision them like scripts and hope for the best.

Every agent touching your inbox, files, and calendar is a non-human user with credentials and blast radius. Most orgs provision them like scripts and hope for the best.

Memory, not model size, decides whether an agent finishes a task or loops forever. Here's how planning, working memory, and retrieval actually fit together.

Mailboxes, files, and calendars are structured, timestamped, and permissioned — which is why naive vector search fails on them. Here's a retrieval design that works.

A practitioner's guide to when LLM-based forecasting earns its keep and when it's confidently extending a trend line into thin air.

Averaged benchmark scores hide the subgroup failures that break real workflows. Here's how to build disaggregated, reproducible evals for triage, summaries, and spreadsheets.

Chasing the single 'best' LLM is a losing game. Here's a practical framework for routing each task — code, extraction, drafting, reasoning — to the model that actually fits.

Reasoning models solved 'can it answer.' Agentic training moved the hard part to 'can it act reliably' — and that shift changes how everyday work gets done.

Clever prompts don't make agents accurate — verified, fresh sources do. Here are the grounding architecture patterns that keep AI agents honest.

For classifying, routing, and summarizing email, a small fast model usually beats a frontier one on cost and latency. Here's how to choose per task instead of per vendor.

Strict API contracts turn small agent mistakes into hard failures. Email tolerates ambiguity, supports clarification, and keeps the whole exchange on the record.

Pretraining freezes your model's worldview on a date that has already passed. We compare knowledge editing research with retrieval as strategies for keeping an AI assistant accurate.

When agents email agents, threads, signatures and pleasantries become expensive noise. Here's the case for a structured A2A email layer with provenance, intent tags, and evaluation built in.
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